In accordance with Texas House Bill 4224 and Section 181.105 of the Texas Health and Safety Code, Mind X, PLLC provides the following instructions for consumers regarding their rights and the regulation of mental health services in Texas.

1. How to Request Your Health Care Records

You have the right to access and receive copies of your protected health information. To request your records, please follow these instructions:

• Submit a Written Request: Please email your request to Hello@MindX.us.

• Include Details: For security and verification, please include your full legal name, date of birth, and the specific dates or types of records you are requesting.

• Processing Time: We will provide your records in accordance with the timelines and fees established by Texas law and HIPAA regulations.

2. How to Contact the Licensing Council

Licensed mental health professionals at Mind X are regulated by the Texas Behavioral Health Executive Council (BHEC). If you have questions regarding professional standards or licensure, you may contact the Council directly:

• Website: Texas Behavioral Health Executive Council - Contact Us

3. How to File a Consumer Complaint

If you wish to file a formal consumer complaint regarding mental health services, you may do so through the Texas Office of the Attorney General:

• Website: Office of the Attorney General - Consumer Protection

Last Updated: Dec 2025